Masters Services Chimney & Masonry
We Fix Chimneys: The Chimney Tells the Story!
We have been providing Dallas chimney services for over 24 years. We offer detailed camera inspections, accompanied by a customized report on the condition and state of your fireplace or chimney. Our reports are printed and emailed to every client. Masters Services manufactures its own chimney cap for the best warranty, and to protect your chimney from moisture. We repair all chimneys and fireplaces. We have the only Certified Master Chimney Technician in Dallas, Chad Murray. Our General Manager, Jon Michaud, has also earned his Certified Chimney Professional certificate. Our reporting, top-of-the-line repair methods, equipment, and systems set us apart from our competitors. We are proud of our customer service system.
Dallas () is the third-most populous city in Texas and the most populous city in the Dallas–Fort Worth metroplex, the fourth-largest metropolitan area in the United States at 7.5 million people. It is the largest city in and seat of Dallas County with portions extending into Collin, Denton, Kaufman, and Rockwall counties. With a 2020 census population of 1,304,379, it is the ninth-most populous city in the U.S. and the third-most populous city in Texas after Houston and San Antonio. Located in the North Texas region, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks any navigable link to the sea.Dallas and nearby Fort Worth were initially developed as a product of the construction of major railroad lines through the area allowing access to cotton, cattle, and later oil in North and East Texas. The construction of the Interstate Highway System reinforced Dallas's prominence as a transportation hub, with four major interstate highways converging in the city and a fifth interstate loop around it.
I had never before used any chimney service company so I didn't know what to expect. Tim arrived on time and conducted a thorough chimney inspection, both inside and outside. He was very knowledgeable and helpful in explaining how they would repair the leaky chimney, showing me the photos he took when he was on the roof, pointing out where the water was getting in. I appreciate such professional service with a friendly smile to go along with it. I definitely made the right choice for a chimney repair service and will call them for any and all chimney issues in the future. Masters Services is now in my contact list on my phone.
I called Masters Services after my chimney cap blew off in our recent high winds. I knew I needed something done soon because I started hearing birds in the chimney. Corey came out and did a camera inspection of my chimney today and he was great. He let me watch as he ran the camera through the chimney and he pointed out various places that had age-related mortar issues. Luckily, no bird nests though. He also inspected the exterior of my chimney and located other problem areas. More than anything, I was impressed with how he was patient and willing to answer all of my questions. That’s very important to me. He was also able to prioritize for me which issues needed to be fixed right now, and which ones could wait a while. I now feel confident that I know which services/repairs my chimney will need, especially since I saw the camera video and still photos that were provided.
We had a very positive visit with our rep. He was punctual, informative and thorough. He did not try to up-sell us. He made us enthusiastic about our fireplace.